In-app messaging
Message tenants and contacts directly within Proper Agent. All conversations are tied to the relevant property and tenancy for full context.
Feature
Tenant messaging
Direct in-app conversations with tenants and contacts. Real-time updates keep everyone in sync — no more lost emails or WhatsApp threads scattered across devices.
Kitchen tap is leaking under the sink
I've logged this as a plumbing issue. Can you send a photo of the leak? I'll create a ticket for your landlord.
Direct conversations, real-time updates
Real-time updates
Both landlords and tenants receive instant notifications when new messages arrive. Stay responsive without checking multiple channels.
Organised by property
Conversations are linked to properties and tenancies, so you always know which tenant and which address you're dealing with.
Works with the tenant app
Tenants message you from the Proper Agent mobile app using their 6-digit access code — no email addresses or phone numbers to manage.
Frequently asked questions
Common questions about tenant messaging.